| | | | | | | | | 2017/04/19 15:16:54 プライベート♪ | | | The Dress store | |
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The Dress, on Auditorium Avenue, has been closed for several weeks. Store owner Jordan Rothery claims the shutdown is temporary, but several customers tell CTV News they’ve been unable to reach the shop and are in the dark over how they will receive their dresses or if they’ve lost their deposits.
Customer Kelcie Newton ordered her wedding dress in February and paid 50 per cent up front. Rothery claims the pre-ordered dresses are being shipped to a local tailor, other retailers or delivered directly, but Newton says she still doesn’t know where she’ll pick up her dress.
She claims says she’s working to transition the store into a trunk-show shop — a store where designers feature their dresses by appointment.
She wasn’t able to give CTV an estimate on when she expects to reopen, stating the new opening depends on when she receives books from designers, and noted her plan for now is to remain in the current location.
Customers worried about their dresses are encouraged to email the shop, she said.
Lexi Brown, who used to work at The Dress but was let go with the recent shut down, bought Rothery’s dress stock before opening up her own store, Dressed Up, at The Centre.
Brown’s shop is not affiliated with The Dress, but she’s trying to help affected customers track down their gowns.
“I’ve been working very closely with Blush, the designer of the grad dresses, and we’re doing the best we can to make sure everyone gets their dress on graduation day,” Brown said.
She hasn’t seen an instance yet of a dress not showing up.
“Honestly, I think it’s a lack of communication. I think the owner of The Dress still has the intention of getting people their dresses,” she said.
See More: Prom Dress Toronto | Short Prom Dresses Canada
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